Oddball Media Group logo

Get more of the right reviews, and a plan for the bad ones.

Reputation & Review Management

Reviews shape the decision before you ever get the call. We make it easier for happy customers to speak up, keep your listings accurate, and give you a calm way to respond when something goes wrong.

Local marketing materials being prepared on a bright worktable

What you get

Useful work, clearly scoped.

The details change with the business. The standard stays practical, connected, and easy to understand.

Automatic review requests

01

Send a thoughtful review request automatically after each completed job.

Google Business Profile cleanup

02

Help claim, verify, and clean up the Google Business profile your customers see.

Consistent local listings

03

Keep your business name, address, phone, and key details consistent across directories.

Negative review response plan

04

Create a plain-English plan for answering negative reviews with care and context.

Reputation monitoring

05

Hear about problems as they appear, before a customer has to tell you about them.

Review source reporting

06

See where your reviews come from and what changed over the month.

Consultant welcoming a client into a bright studio meeting space

Who it’s for

Good work should fit the way you work.

Made for restaurants, home service companies, professional practices, retailers, and other local businesses where trust and a nearby search result can decide who gets the next call.

How it works

A clear way from stuck to moving.

Conversation

01

We talk through what is not working, what you need, and what a useful next step looks like.

Plan and price

02

You get a clear scope, timeline, and price before anything starts.

Build

03

We make the work, keep you in the loop, and adjust the details that matter.

Launch and monthly report

04

We put it to work, then show you what changed in a plain monthly report.

What it costs

A straight answer, based on the work.

There is no package or fake fixed price. We price around the scope and size of the work, then keep ongoing support month to month with no contracts. One invoice covers the work we agree on.

Common questions

No fine print hiding in the answer.

Can you help us get more Google reviews?

Yes. We can set up a clear request flow after each job and make the timing and wording easier for customers to follow. We do not buy reviews or promise that every customer will leave one.

Can you remove a negative review?

Only the platform can remove a review, and usually only when it breaks that platform’s policy. We can help identify those cases, but the dependable work is responding well and making it easier for satisfied customers to share their experience.

Do we need access to our Google Business Profile?

We need the right level of access to make changes and keep ownership with your business. If the profile is unclaimed or access is unclear, we can help work through that first.

Can you answer reviews for us?

Yes, if that is part of the agreed scope. We can draft or post responses in your voice, while bringing sensitive situations back to you when the person closest to the business should answer.

Ready when you are

Tell Us What's Not Working.

You'll get a straight answer from the person who'll actually do the work, and what it would cost.

Three professionals reviewing marketing work around a laptop